Policies
Return Policy
At Taste of Karuvadu, we take utmost care to ensure our dry fish is hygienically packed and delivered in premium quality.
1. Non-Returnable Products
Due to the food and perishable nature of dry fish, we **do not accept returns** once the products have been delivered. This policy is in place to comply with food safety regulations and maintain strict hygiene standards.
2. Damaged or Incorrect Shipments
If you receive a package that is damaged, tampered with, or contains incorrect items, please contact our support team within **24 hours of delivery**.
To help us resolve the issue quickly, please provide:
- Your unique Order ID (e.g. `ORD-XXXXXX`)
- A clear image or unboxing video showing the damaged or incorrect product
3. Contact Support
If you have any issues with your delivery, please reach out to us: