Refund Policy

At Taste of Karuvadu, customer satisfaction is our top priority. While we do not accept product returns due to health and safety regulations, we offer refunds or replacements under specific conditions.

1. Eligibility for Refunds

You may be eligible for a refund or replacement if:

• The products delivered are damaged or spoiled upon arrival.
• You received incorrect items that do not match your order details.
• The shipment was lost in transit and delivery failed.

2. How to Claim a Refund

To request a refund, please send your order number and proof (unboxing photos/videos) to our support team via WhatsApp or email within **24 hours of delivery**.

Once approved, the refund will be processed immediately.

3. Refund Timeline

Refunds are credited to your original payment method (GPay, PhonePe, UPI, or Direct Bank Transfer) within **3 to 5 business days** from the approval date.