Cancellation Policy

We understand that plans can change. Below are the terms under which you can cancel your orders at **Taste of Karuvadu**.

1. Customer-Initiated Cancellation

You can cancel your order directly from the **My Orders** page on our website:

• Self-cancellation is available as long as your order status is **`PENDING`** or **`PROCESSING`**.
• Once the order status transitions to **`SHIPPED`**, cancellations are **no longer allowed**, as the package has already left our packing facility.

2. Store-Initiated Cancellation

Taste of Karuvadu reserves the right to cancel an order under circumstances such as:

• The product variant requested is completely out of stock.
• Inability to ship to the designated delivery address due to service limitations.
• Suspicious or fraudulent payment activity.

In the event of a store-initiated cancellation, you will receive an automatic email notification, and a full refund will be processed immediately.

3. Cancellation Refunds

For any successfully cancelled orders where payment was verified, refunds will be credited back to your original payment method within **3 to 5 business days**.